Resolved -
✅ Network Issue Resolved – nl.underhost.com
🕒 Posted: 11:00 PM EST
We’re pleased to inform you that the network issue affecting nl.underhost.com has been fully resolved.
The root cause was a hardware failure in the network interface card (NIC), which has now been successfully replaced. Connectivity has been restored, and all services on the affected server are back online.
🔧 Issue: NIC hardware failure
📍 Affected Server: nl.underhost.com
✅ Status: Resolved
🕒 Downtime Duration: ~45 minutes
📅 Resolution Time: 11:00 PM EST
If you continue to experience any issues, please don’t hesitate to open a support ticket, and our team will assist you promptly.
Thank you for your patience and continued trust.
Best regards,
UnderHost NOC Team
May 21, 20:03 PDT
Identified -
🕒 Posted: 10:15 PM EST
We are currently experiencing a network outage affecting one of our servers (nl.underhost.com). After investigation, we have identified the root cause as a hardware failure in the network interface card (NIC).
Our team is actively working with the data center to replace the faulty NIC. The server remains offline while the replacement is underway.
🔧 Issue Identified: Network card failure
📍 Affected Server: nl.underhost.com
🕒 Status: Replacement in progress
📅 Estimated Time to Resolution: Up to 2–3 hours
We sincerely apologize for the inconvenience and appreciate your continued patience. We will provide further updates as soon as the replacement is completed and the server is back online.
Best regards,
UnderHost NOC Team
May 21, 19:16 PDT