Ongoing Issue on nl.underhost.com

Incident Report for Networks Status

Resolved

βœ… Network Issue Resolved – nl.underhost.com
πŸ•’ Posted: 11:00 PM EST

We’re pleased to inform you that the network issue affecting nl.underhost.com has been fully resolved.

The root cause was a hardware failure in the network interface card (NIC), which has now been successfully replaced. Connectivity has been restored, and all services on the affected server are back online.

πŸ”§ Issue: NIC hardware failure
πŸ“ Affected Server: nl.underhost.com
βœ… Status: Resolved
πŸ•’ Downtime Duration: ~45 minutes
πŸ“… Resolution Time: 11:00 PM EST

If you continue to experience any issues, please don’t hesitate to open a support ticket, and our team will assist you promptly.

Thank you for your patience and continued trust.

Best regards,
UnderHost NOC Team
Posted May 21, 2025 - 20:03 PDT

Identified

πŸ•’ Posted: 10:15 PM EST

We are currently experiencing a network outage affecting one of our servers (nl.underhost.com). After investigation, we have identified the root cause as a hardware failure in the network interface card (NIC).

Our team is actively working with the data center to replace the faulty NIC. The server remains offline while the replacement is underway.

πŸ”§ Issue Identified: Network card failure
πŸ“ Affected Server: nl.underhost.com
πŸ•’ Status: Replacement in progress
πŸ“… Estimated Time to Resolution: Up to 2–3 hours

We sincerely apologize for the inconvenience and appreciate your continued patience. We will provide further updates as soon as the replacement is completed and the server is back online.

Best regards,
UnderHost NOC Team
Posted May 21, 2025 - 19:16 PDT
This incident affected: Netherlands.